Please find below guides that may help with common issues.
Over this difficult time, our support desk is flooded with queries around similar requests, from multiple users, within each organisation
It would really help us if you could use these guides below to help yourself, before contacting the support desk.
We will be updating this page regularly so please check back
Office365 Pin Login Issue: When attempting to Login users are being asked for a PIN instead of Username and Password
QXL User Install:To install QXL
Install QXL on Hosted Servers, Security Error: When installing QXL you may get an error message about your current security settings.
Broadband
Talk Talk: I use Talk Talk broadband at home and I can’t access certain things at work. Turn off firewall settings.
Home working – Printers
I am working from home and my home printer is not working
WiFi connected, home printers are not supported
Screen Size
RDP – Screen size adjustment – I need to amend my screen size of my remote connection
